Frequently Asked Questions (FAQs)
Q: In addition to your online store, do you have a brick and mortar presence anywhere?
A: Yes, Campus Colors has four stores in Illinois, located in downtown Chicago, Highland Park, Hinsdale and Kildeer. But if you do not live in the region, the CampusColors.com online store is always open, 24/7.
Q: How fast is shipping on most products?
A: Campus Colors will usually ship orders the same day they are received, provided they are placed by 3 p.m. CST.
Q: How many schools and teams are represented in your Campus Colors inventory?
A: We carry merchandise with officially licensed designs from the NCAA. In addition, teams from professional leagues, including the National Basketball Association, National Hockey League, Major League Baseball and the National Football League are represented in our online store. All the gear sold by Campus Colors features the official team colors, logos and lettering of the teams represented. The designs on our sports apparel are typically screen printed directly onto the fabric to prevent fading through wear and tear. The colors are always vibrant and the graphics are always accurate.
Q: I'd rather not pay an arm and a leg for sports apparel to cover my arms and legs. Can I find affordable team sports merchandise at Campus Colors?
A: Campus Colors is committed to selling goods at competitive prices. When you shop at Campus Colors, you are guaranteed to get authentic team gear at affordable rates.
Q: Do I have to pay high shipping charges for merchandise I buy from Campus Colors?
A: No, in fact, on any orders exceeding $49, Campus Colors will provide free shipping of your sports apparel and other gear.
Q: How can a customer contact Campus Colors with questions?
A: The knowledgeable, friendly and accessible customer service team at Campus Colors may be contacted directly by phone Monday through Friday between 9 a.m. and 5 p.m. CST at (866) 598 2267. You can also email us 24 hours a day for any assistance you may need after hours at firstname.lastname@example.org.
Q: What is the return policy at Campus Colors?
A: Campus Colors accepts returns of purchased merchandise within 30 days of the date that the order shipped. Tags must still be attached and the item must be new, unused and unwashed. All returns must be unused and in new saleable condition with all original hangtags affixed and packaging intact. Campus Colors may refuse any returned merchandise if it is does not meet the previously mentioned conditions. If an item is not saleable, it will be returned to you at your expense.
Q: What brand names does Campus Colors carry in its inventory?
A: Campus Colors sells sports-themed apparel and merchandise from nationally known and highly respected and reputable brands like Under Armour, Adidas, New Era, '47 Brand, Retro Brand, Reebok, The Game and Top of The World.
Q: How often does Campus Colors offer sales on its merchandise?
A: In addition to the already low prices Campus Colors sells its products for, frequently, seasonal sales are offered. Some seasonal clearance sales can result in discounts of up to 50 percent on select styles. Visit CampusColors.com frequently to check in and see what sales might currently be in progress.
Q: In what states does Campus Colors charge sales tax?
A: Sales tax will be charged to all orders in the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington and Wisconsin.