FAQ

  • How fast is shipping on most products?

    Orders placed before 2 p.m. CST will be shipped the same day they are received, Monday- Friday. During most of the year, our warehouse does not operate on the weekends and any order placed after 2 p.m. CST on Friday, will not be shipped out until the following business day. 

  • How many schools and teams are represented in your Campus Colors inventory?

    We carry over officially licensed merchandise from 100 colleges and universities and are constantly listening to customer feedback and expanding our selection. In addition to the NCAA, we offer apparel and novelties from select teams in the National Basketball Association, National Hockey League, Major League Baseball, National Football League, and Major League Soccer. 


  • Do I have to pay high shipping charges for merchandise I buy from Campus Colors?

    Never! All orders over $25 (before tax) qualify for free standard shipping. However, sometimes free shipping is offered on all orders so make sure you sign up for our email list to ensure you are up to date on all sales and promotions. Expedited shipping is always available for an additional cost if you need your order in a hurry! 


  • How can a customer contact Campus Colors with questions?

    The knowledgeable, friendly, and accessible customer service team at Campus Colors may be contacted directly by phone Monday through Friday between 9 a.m. and 5 p.m. CST at (866) 598 2267. For a quicker response, please email us at support@campuscolors.com as we respond to emails 7 days a week.

  • What is the return policy at Campus Colors?

    Campus Colors accepts returns of purchased merchandise within 30 days of the date that the order shipped. Tags must still be attached, and the item must be new, unused and unwashed. All returns must be unused and in new saleable condition with all original hangtags affixed and packaging intact. Campus Colors may refuse any returned merchandise if it is does not meet the previously mentioned conditions.  Clearance items are final sale and are not returnable. 

  • How often does Campus Colors offer sales on its merchandise?

    Campus Colors offers monthly and seasonal sales. Clearance sales can result in discounts of more than 50 percent on select styles. Visit CampusColors.com frequently or sign up for email notifications regarding all sales and promotions. 

  • In what states does Campus Colors charge sales tax?

    Sales tax will be charged to all orders in the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington and Wisconsin.

  • What if I receive a damaged or defective item?

    Please reach out to Campus Colors customer service team at 866-598-2267 or send an email to support@campuscolors.com if you happen to end up with a damaged or defective item. We promise to replace or refund your item at no charge to you. 

  • What if the item I am looking for is out of stock on your website?

    Many of our items get consistently replenished throughout the year. If you are looking for a specific item or have noticed a specific item out of stock for a lengthy amount of time, please reach out to the customer service team and they will be able to provide you an update. 

  • Do you offer any of your products on any other e-commerce marketplace?

    Campus Colors products are available on Amazon.com, Walmart.com, Google Shopping, and Ebay.com. Most of our products are available on Amazon.com and can be purchased using your Prime account- guaranteeing 2-day shipping.  To see our full selection of Prime eligible items please visit Amazon.com/campuscolors 

  • Is Campus Colors on any social media platforms?

    Follow us on Facebook, Instagram, and Twitter for the latest updates, new product alerts, and other important information. 

  • What is the benefit of signing up for the newsletter?

    By signing up for our newsletter, you receive a 10% coupon to use on your first order, receive emails about sales and promotions, and will get alerted about new products and other Campus Colors news.